Stroller Rental Agreement

*This form must be complete by the party responsible for the child(ren) using the stroller, hereafter known as "Client."

RENTAL AGREEMENT AND LIABILITY WAIVER 

This Agreement shall be between you the “Client” and Ride to the Magic, LLC (“RttM”).  RttM remains the sole owner of all of its rental equipment.  Rentals are available exclusively to Clients who are using RttM transportation services.  RttM is not offering the equipment for sale, and the Client is not purchasing the equipment.  The Client hereby acknowledges that the equipment shall be for personal use only.  By signing and accepting the terms and conditions of this rental agreement, the Client acknowledges that they have read, understood, and agreed to the terms stated below. 

Reservations and Payment of Rental Fees

The Client's reservation is attached hereto and incorporated by reference.

Payment is due at the time of making the reservation. The Client agrees to make alterations, adjustments, and additions to the form and/or amount of payment for the purposes of crediting, refunding, and charging for any service or fee associated with their reservation. 

RttM will confirm your reservation by email within 5 business days. Clients should contact RttM if a confirmation email is not received within 5 business days of placing a reservation online.

*The colors of products may vary from the images shown.

Delivery, Possession and Usage

Strollers will be in the transportation vehicle and delivered at the time of arrival pickup.  The stroller will be returned to the driver at the time of departure pickup at the Client’s hotel, resort, or vacation home.  The Client understands and agrees that in extreme situations (inclement weather, traffic problems, delayed flights, etc.) the stroller may have to be delivered at a later time.  The RttM driver will arrange delivery with the Client upon airport pickup and dropoff at hotel, resort, or vacation home.  

The Client agrees to only use the rental item for its intended purpose in a manner for which it was designed. At no time should the rental items’ stated weight limits be exceeded. (Maximum weight for single strollers is 50 pounds; max weight for double strollers is 80 pounds.)

The Client agrees to receive an operating demonstration at delivery.  Client also agrees to recline the rental item prior to closing.

The Client agrees and understands that all requests for changes or cancellations to the existing reservation must be made at least 24 hours before the agreed delivery time in said reservation. Change requests made less than 24 hours before the agreed delivery time will be honored at the discretion of RttM.  If no contact is made within 24 hours of the agreed delivery date to cancel the rental reservation, the Client forfeits the initial rental fee of $40 for single strollers and $50 for double strollers.

The Client agrees that they have made every effort to verify that their desired delivery and return locations are within the stated delivery area and that this location is serviced by Ride to the Magic Transportation. The Client agrees that any reservation may be altered or canceled at any time at RttM's discretion if the desired location is not in the delivery area as stated. The Client understands that any rental item returned to a location outside of our stated delivery area may incur a $125 fee at RttM's sole discretion. If the client has traveled outside of our delivery/pick up area and is unable to return, it is the client's responsibility to ensure that all items rented and items associated with the rental are returned to RttM on the original return date by means of taxi, rideshare services, courier or freight shipping (FedEx, UPS, USPS, etc..). All charges for any such return shall be the sole responsibility of the client.

The Client agrees that any reservation may be altered or canceled at RttM's discretion if RttM deems the desired hotel, resort or vacation home's health and safety standards to be detrimental to the nature of our business. 

The Client agrees to maintain possession of the rental item throughout the course of their rental period. Rental items are to be kept secure when not in use (hotel rooms, resort rooms, vacation home). Items are not to be left in the hotel/resort hallways, with bell stands or luggage rooms for daily storage. Items found in hotel/resort resort hallways, with bell stands or luggage rooms may be considered abandoned or returned early and are subject to pick up. Items left in hotel/resort hallways, with bell stands or luggage rooms are not covered by the optional insurance purchase. 

The Client agrees to inform RttM immediately of any defect or malfunction while in use.  Once notified, RttM will make every effort to remedy the issue in a timely manner.

The Client agrees to only use the rental item for its intended purpose in a manner for which it was designed. At no time should the rental items’ stated weight limits be exceeded. (Maximum weight for single strollers is 50 pounds; max weight for double strollers is 80 pounds.)

The Client agrees that violations of this agreement may result in the termination of the rental. RttM reserves the right to terminate a rental based on evidence of abuse or violation of any and all parts of this agreement. Client agrees to surrender any and all rented equipment and accessories to RttM upon request from RttM. RttM may, at its sole discretion, refund any portion of a rental that it deems necessary to terminate.

The Client agrees that based on the request of the client, any stroller exchange due to, but not limited to, stroller left in rain, child vomit, leaking diaper or other bodily fluid - may be charged a $35 exchange fee and a cleaning fee of $100 at RttM's discretion.

Returning Equipment

The Client agrees and understands that the return pick-up must be made face to face with a representative of Ride to the Magic, LLC at the agreed upon time and location. At no time should any rental item ever be left in the guest’s room after check out. Rental items left in rooms will incur a $25 recovery fee.  If the Client is unable to meet with the representative at the agreed upon time and location, the Client may (at RttM's sole discretion) reschedule their return for the next available time slot. 

If the Client wishes to extend the rental period, the Client must contact RttM before the agreed upon return time. RttM may, at its own discretion, allow or deny any extension. Client agrees to allow the charge of $5 for each additional day or fraction of a day the rental item(s) is kept by the Client.  

Client agrees to contact RttM in the event of a delay in returning rental item(s) at the agreed upon time. It is the sole discretion of RttM as to whether a grace period may be granted. 

Client may request a change of product for reasons of size or transportation issues. These requests are solely at the discretion of RttM based on product availability. Such requests are subject to a $10 fee per item.

Damages to or loss of Equipment

The Client shall accept for use, as is, the rental item(s) listed in the reservation and accept full responsibility for the care of the equipment while it is in the Client's possession.

The Client is responsible to pay the full replacement value of any rental item(s) rented under this Agreement that is not returned to RttM within 24 hours of the end of the agreement. The Client is also responsible to pay the full replacement cost of each rental item(s) if the rental item(s) is not returned. If an item(s) has been recovered after the client has been charged, a full refund of the replacement charge will be issued to the client. Note: Insurance Waiver does not protect against theft or loss of any equipment

The Client is responsible to pay the replacement cost of any lost parts or accessories, whether paid for or provided free of charge. These include but are not limited to: shoulder straps, harnesses, and rain covers. These items may be provided for a small fee or free of charge and are not guaranteed to be available during your rental.

The Client is responsible for the loss, theft, damage or destruction of the rental item(s) and agrees to pay the full replacement value for the rental item(s). The Client is also responsible for the full replacement cost of the rental item(s) and agrees to pay the invoice for said cost within 3 days of receipt.

The Client agrees to return the rental item(s) in the same condition as it was delivered, and to report any loss, theft, damage or destruction to the rental item(s) immediately to RttM.

The Client hereby acknowledges that it was offered the opportunity to purchase insurance to cover the damage or destruction of the rental item(s) and elected/declines to purchase insurance.

Insurance Waiver Terms and Definitions

Insurance covering destruction or accidental damage is available to purchase prior to the finalization of this agreement and any time before taking possession of the rental item(s). Insurance is not available for purchase once the rental item(s) have been taken possession of. It is solely the responsibility of the Client to determine their participation in purchasing an insurance waiver. At no time shall any guarantee be made by RttM or understood by the Client that responsibility for the rented item(s) has been dissolved from the Client without the purchase of an insurance waiver. The insurance waiver will become null and void in the instance of fraud by nature of misrepresentation. The insurance waiver does not cover any rental item not returned to the proper location nor for any items left in the guests' room. The insurance waiver is only for items rented from Ride to the Magic, LLC and does not include any personal items of the guests. The insurance waiver terminates at the designated return time listed in the reservation. Items not returned by the designated time will no longer be covered by the insurance waiver.

Insurance shall be granted to the Client reserving an item(s) from RttM in which an insurance waiver was purchased for such said item(s). This insurance shall at no time be transferable to any individual other than the Client. This insurance waiver is only in effect and enforceable while in the possession of the Client. The Client will forfeit any claim to the benefit of insurance purchased if the Client relinquishes control or possession of the rented item(s) at any time to any individual who is not part of the original rental agreement.

An insurance waiver purchased by the client shall be null and void in the following instances:

-Client abandons rental items during the rental agreement period

-Client disassembles or removes parts from the rental items that are not intended to be removed as part of its normal operation

-Client uses the rental item for anything other than its intended purpose

-Client fails to communicate changes to the agreed upon delivery or pick up locations

-Client fails to notify Ride to the Magic Transportation immediately upon the discovery of a stolen item (within 2 hours of discovery)

-Client fails to file a report of lost/stolen item with the theme park or resort where the loss occurred within 2 hours of the discovery of the item being lost. 

Insurance DOES NOT cover the following instances:

-Rental item(s) are lost, stolen, abandoned, left behind or forgotten at a theme park, shopping center or other facility

-Rental item(s) are lost, stolen, abandoned, left behind or forgotten in a bus, car, taxi, or other form of transportation

-Rental item(s) left unsecured at a hotel, resort of vacation home

-Damage done to the equipment of others

-Damage or discoloration of stroller fabric from the application of sunscreen, suntan lotions or sprays

-Damage caused by “popping curbs,” as defined by going over elevated curbs in any way other than the handicap accessible ramp

-Marker or pen markings on the interior of the stroller

-Loss of shoulder pads, shoulder straps, lap restraints and/or any latching equipment.

**Please note: Insurance does NOT cover the replacement of a rental item due to vomit or bathroom accidents. Insurance does not cover replacements for wet strollers caused by rain or other incidents outside of RttM’s control. Ride to the Magic, LLC offers the renting of rain covers for $5 to protect strollers from the elements. A $35 replacement and cleaning fee will be charged for replacing a wet stroller and is solely based on the availability of the model. 

If a rented item is thought to be stolen, the client must obtain a report from the theme park security and provide a copy of such report to RttM. If the event happens outside of a theme park, the client must file a report with the local police department and provide a copy of the report to RttM. 

Any incident of suspected theft must be reported to both theme park security or local police and to RttM within 2 hours of the incident. This notification must be in the form of email.

Insurance does not guarantee a replacement item in the event the item was stolen or lost. To replace an item stolen or lost, a new rental reservation must be placed.

Cancellation

A full refund will be given to all cancellations made 5 business days prior to your rental date.  All cancellations made within the cancellation window will be charged the minimum rental fee of $40 for a single stroller and $50 for a double stroller.

Liability Waiver

By accepting and using the rental equipment, the Client and any user, acknowledges that the rental equipment is being used at their own risk. RttM hereby makes no warranties with respect to the rental equipment, and RttM hereby specifically disclaims all warranties, whether express or implied.

RttM and its employees, owners and affiliates will not be responsible for accidents, injuries or damages caused directly or indirectly by the use or misuse of the rental equipment. 

The Client and any user agree to hold harmless RttM and its employees, owners and affiliates, from any liability, injury, death, property loss or damage which may result directly or indirectly from the use of the rental equipment  

This Agreement is governed by the laws of the State of Florida.